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Education

Education

Learn best practices for dispute prevention.

Mediation

Mediation

Resolve disputes through our informal mediation process.

Arbitration

Arbitration

Learn step-by-step how to proceed with a claim.

The Fruit and Vegetable Dispute Resolution Corporation (DRC) is a non-profit, member-based organization whose core work is business-to-business private commercial dispute resolution. In other words, the DRC is a referee between parties when the purchase and sale do not go according to plan. 

Our members are recognized as preferred buyers and vendors, resulting in improved business networking! You’ll also receive  

  • Access to our expansive member directory and up to date information on current and potential trading partners 
  • Greater commercial assurance
  • One-on-one professional and confidential consultation

Visit our Membership page for additional benefits. All services are provided in English, French and Spanish

Safe food for Canadians Regulations

The Safe Food for Canadians Regulations came into force January 15, 2019.

In The News

A special message from Glenn Baty, the Chairman of the Board of Directors of the DRC

May 20, 2020

Reference to “interesting times” has likely never been more relevant than today. We are living in unprecedented times of a global nature and of the sort we have only read about in history. It is appropriate and important that I add to my annual report and acknowledge the recent events that have moved world into …

DRC Reveals New Logo

March 18, 2020

During his speaking notes at CHC Banquet Reception on March 11, 2020 Fred Webber, president of the Dispute Resolution Corporation (DRC), revealed new company logo. “It is extremely fitting we kick this off with you, as CHC was instrumental in bringing the DRC into being, including lending my predecessor, Stephen Whitney, to the effort. As …

SFCR – Licensing and Traceability

February 7, 2020

The Safe Food for Canadians Regulations (SFCR) is currently in force with licensing and traceability requirements in effect for many businesses in the fresh fruits or vegetables (FFV) sector. On January 15, 2020, the preventive control and preventive control plan requirements will come into force for FFV businesses that hold a Safe Food for Canadians …

Blog Updates

 

Membership Updates for July 15, 2022

August 2, 2022

Welcome New Members   From June 15 until July 15, 2022, DRC welcomed the following new members:     2398769 ONTARIO INC. ON Canada B.C. HARVEST FOODS INC. (Also d/b/a BC Harvest Foods) BC Canada F&G TRANSPORTATION AND TRADING INC. BC Canada HOMMAN ORGANIC INC. BC Canada KIKAPO TROPICAL FOODS INC. AB Canada LORD TRADING …

 

DRC Board of Directors and 2022 Annual General Meeting

August 2, 2022

The DRC’s Board of Directors and Annual General Meeting (AGM) was held in Boston, USA, from June 1-3, 2022. There was also the option to attend the AGM virtually. DRC staff reported to the Board on the audited financial statements and key DRC activities including: Membership, Marketing, Compliance, and Trading Assistance. The Board also received …

 

Top Ten Mistakes Parties Make During the Arbitration Process

August 2, 2022

Whether you are the claimant or the respondent, no one likes to lose.  But when a DRC member loses a case simply because they didn’t properly explain and document their position it can be a frustrating experience.   In an effort to help DRC members prepare for mediation or arbitration, we have compiled the following …

 

DRC Bonding Procedure

July 4, 2022

A previous DRC solutions article described the types of financial security that may need to be posted to become a member or maintain membership in the DRC. In this article we will review the procedure to post financial security with the DRC. Applicants for DRC membership, Members, Responsibly Connected Individuals and Employees must meet certain …

 

DRC facts of interest from 2021

July 4, 2022

We have highlighted some DRC statistics from the 2021 Annual Report which may be of interest to you.   Membership Active members at December 31, 2021: 1,765 from across 15 countries Members joined in 2021 – 201 Members terminated in 2021 – 181 Annual member retention rate – 95% Top three member segments by type …

 

ARBITRATION DECISION BRIEF: Whether the Respondent fulfilled his duties according to the DRC Rules after receiving a commodity in deteriorated condition

July 4, 2022

Continuing with our series of articles summarizing past DRC arbitration decisions. We believe this will help members to better understand how the DRC Dispute Rules and Regulations (R&R) apply in the event of a dispute. DRC Dispute R&R state that all DRC arbitrations are private and confidential. As such, the names of all parties, including …

 

Membership Updates for June 15, 2022

July 4, 2022

Welcome New Members From May 15 until 15, 2022, DRC welcomed the following new members: AFRICA HAVEN INC. QC Canada AGUACATES CORREY SA DE CV (También haciendo negocios como Aguacates Correy) Michoacan Mexico ECHERI UJCHAKURA PRODUCE (A d/b/a of Arturo Hernandez Villegas) ON Canada ESXA IMPORT & EXPORT (A d/b/a of Ngoc Quynh Nguyen) QC …

 

Properly Documenting a Claim

June 1, 2022

We all wish to avoid confrontations or be able to resolve them amicably without having to submit a Notice of Dispute (NOD) to initiate a formal claim through the DRC’s Dispute Resolution Process. However, things happen and every so often a consultation turns into (becomes an) Informal Mediation. Here are some important tips for those …

 

Membership Updates for May 15, 2022

June 1, 2022

Welcome New Members   From March 15 until May 15, 2022, DRC welcomed the following new members:   13448649 CANADA INC. ON Canada ALPINE FREIGHT LINES INC. ON Canada COMERCIALIZADORA DE FRUTAS DE TACAMBARO, S.A. DE C.V. (También haciendo negocios como Come Fruta) Michoacan Mexico CURTIS RIDGE FARMS LTD. MB Canada EPICUREAN PRODUCE (A d/b/a …

 

ARBITRATION DECISION BRIEF: Whether the Respondent fulfilled his duties according to the DRC Rules after receiving a commodity in deteriorated condition

June 1, 2022

Continuing with our series of articles summarizing past DRC arbitration decisions. We believe this will help members to better understand how the DRC Dispute Rules and Regulations (R&R) apply in the event of a dispute. DRC Dispute R&R state that all DRC arbitrations are private and confidential. As such, the names of all parties, including …

 

Modernization of Canadian grade standards for fresh fruit and vegetables continues

June 1, 2022

The DRC-led initiative to modernize the grades standards found in Compendium 2 (https://inspection.canada.ca/about-cfia/acts-and-regulations/list-of-acts-and-regulations/documents-incorporated-by-reference/canadian-grade-compendium-volume-2/eng/1519996239002/1519996303947) continues to move forward. Public consultation for Phases 1 (greenhouse tomatoes, greenhouse long seedless cucumbers and a new standard for greenhouse mini seedless cucumbers) and Phase 2 (Apples, Asparagus, Apricots, Grapes, Nectarines (new), Peaches, Pears and Plums and Prunes) have concluded. Comments …

 

ARBITRATION DECISION BRIEF: Whether the Claimant submitted its claim within DRC statute of limitations (nine (9) months), and if the Respondent fulfilled his duties according to the DRC Rules after receiving a commodity in deteriorated condition.

April 28, 2022

Continuing with our series of articles summarizing past DRC arbitration decisions. We believe this will help members to better understand how the DRC Dispute Rules and Regulations (R&R) apply in the event of a dispute. DRC Dispute R&R state that all DRC arbitrations are private and confidential. As such, the names of all parties, including …

 

Automated Import Reference System (AIRS)

April 28, 2022

For those who are not aware of the Canadian import requirements for fresh fruits and vegetables, the Automated Import Reference System (AIRS) is a great tool under the Canadian Food Inspection Agency (CFIA) for information on importing a regulated commodity into Canada. AIRS helps you identify the import requirements of those commodities regulated by CFIA …

 

Membership Updates for April 15, 2022

April 28, 2022

Welcome New Members From March 15 until April 15, 2022, DRC welcomed the following new members: ALRAHMA IMPORT LTD. (Also d/b/a Alrahma Import) AB Canada BHANDARI FOOD TRADING INC. ON Canada BONFRUIT (A d/b/a of Torobunch-Pro Inc.) QC Canada CULTIVARES SAC Lima Peru DI VAIN ENTERPRISES (A d/b/a of Quetzal Silva Torres) BC Canada FOMACOP …

 

ARBITRATION DECISION BRIEF: Whether there was an agreement between the parties on how the product would be handled after arriving in a deteriorated condition and if the Respondent fulfilled his duties according to the DRC Rules.

March 25, 2022

Our continuing series of articles summarizing past DRC arbitration decisions is intended to help members to better understand how the DRC Dispute Rules and Regulations (R&R) apply in the event of a dispute. DRC Dispute R&R state that all DRC arbitrations are private and confidential. As such, the names of all parties, including arbitrators and …

 

Quality Grade Standard or No Quality Grade Standard Transactions

March 25, 2022

One issue that continues to appear in disputed transactions handled by DRC Trading Assistance Staff is if the seller and buyer agreed on a commodity grade standard. Each country, region, or economic union, has grade standards for commodities grown and traded in these territories. In the United States and Canada, US Grade Standards and Canadian …

 

Membership Updates for March 15, 2022

March 25, 2022

Welcome New Members From February 15 until March 15, 2022, DRC welcomed the following new members: ACTUAL TIME LOGISTIC GROUP (A d/b/a of 2449915 Ontario Limited) ON Canada CDMG BUSINESS LTD. BC Canada FRUITS ET LÉGUMES ALIOUNE INC. QC Canada GMSY CANADA LTD. ON Canada HUA GUANG INTERNATIONAL INC. ON Canada KK BEE LTD. ON …

 

DRC Trading Standards and Dispute Resolution Rules Updated

February 28, 2022

  During the December 2021 DRC Board of Directors meeting, the Board approved changes to DRC’s Trading Standards and Dispute Resolution Rules. These changes provide clarity and updates to certain terms or concepts. The following sections from DRC’s Trading Standards and articles from DRC’s Dispute Resolution Rules that have been upgraded and the subject of …

 

Membership Updates for February 15, 2022

February 28, 2022

Welcome New Members From January 15 until February 15, 2022, DRC welcomed the following new members:     COMARCA FRESH LLC TX United States FRONTERRA GROUP INC. (También haciendo negocios como Fronterra) FL United States GEM-PACK BERRIES, LLC. (Also d/b/a Gem Pack Berries) CA United States GLOBAL LIONS CONSULTING COMPANY LTD. BC Canada MCCONNELL TRANSPORT …

 

ARBITRATION DECISION BRIEF: Whether there was a breach of the contract and did the Respondent suffer damages

February 28, 2022

Continuing with our series of articles summarizing past DRC arbitration decisions. We believe this will help members to better understand how the DRC Dispute Rules and Regulations (R&R) apply in the event of a dispute. DRC Dispute R&R state that all DRC arbitrations are private and confidential. As such, the names of all parties, including …

 

Have you paid your membership fees?

January 31, 2022

A friendly reminder that annual membership fees are due. Per the By-laws of the Corporation, failure to pay membership fee may result in termination of your membership, and leave you unprotected in future sales. You can pay your membership renewal fees by credit card through our Members Only Portal. You can access Members Only Portal …

 

ARBITRATION DECISION BRIEF: Whether Respondent performed his duties according to the DRC rules after receiving a commodity in a deteriorated condition.

January 31, 2022

Continuing with our series of articles summarizing past DRC arbitration decisions. We believe this will help members to better understand how the DRC Dispute Rules and Regulations (R&R) apply in the event of a dispute. DRC Dispute R&R state that all DRC arbitrations are private and confidential. As such, the names of all parties, including …

 

Membership Updates for January 15, 2022

January 31, 2022

Welcome New Members From December 15, 2021 until January 15, 2022 DRC welcomed the following new members: BELLI FOODS / BELLI DISTRIBUTION (A d/b/a of 9194-3340 Quebec Inc.) QC Canada   CARAVAN TRADERS INC. ON Canada   HAUSBECK PICKLE COMPANY (Also d/b/a Hausbeck Pickles and Peppers) MI United States   INTIFRESH DEL SUR SAC (También …

 

CFIA Fresh Fruits and Vegetables Grade Standards Public Consultation: Phase 2

January 31, 2022

The Canadian Food Inspection Agency (CFIA) recently launched Phase 2 of public consultations on proposed changes to fresh fruit and vegetables (FFV) grade standards. This is the second of five phases, with each focusing on a specific group of FFV commodities. Phase 2 proposes changes to grades and requirements for Asparagus, Apples, Apricots, Grapes, Peaches, …