Learn best practices for dispute prevention.



Resolve disputes through our informal mediation process.



Learn step-by-step how to proceed with a claim.

The Fruit and Vegetable Dispute Resolution Corporation (DRC) is a non-profit, member-based organization whose core work is business-to-business private commercial dispute resolution. In other words, the DRC is a referee between parties when the purchase and sale do not go according to plan. 

Our members are recognized as preferred buyers and vendors, resulting in improved business networking! You’ll also receive  

  • Access to our expansive member directory and up to date information on current and potential trading partners 
  • Greater commercial assurance
  • One-on-one professional and confidential consultation

Visit our Membership page for additional benefits. All services are provided in English, French and Spanish

Safe food for Canadians Regulations

The Safe Food for Canadians Regulations came into force January 15, 2019.

In The News

A special message from Glenn Baty, the Chairman of the Board of Directors of the DRC

May 20, 2020

Reference to “interesting times” has likely never been more relevant than today. We are living in unprecedented times of a global nature and of the sort we have only read about in history. It is appropriate and important that I add to my annual report and acknowledge the recent events that have moved world into …

DRC Reveals New Logo

March 18, 2020

During his speaking notes at CHC Banquet Reception on March 11, 2020 Fred Webber, president of the Dispute Resolution Corporation (DRC), revealed new company logo. “It is extremely fitting we kick this off with you, as CHC was instrumental in bringing the DRC into being, including lending my predecessor, Stephen Whitney, to the effort. As …

SFCR – Licensing and Traceability

February 7, 2020

The Safe Food for Canadians Regulations (SFCR) is currently in force with licensing and traceability requirements in effect for many businesses in the fresh fruits or vegetables (FFV) sector. On January 15, 2020, the preventive control and preventive control plan requirements will come into force for FFV businesses that hold a Safe Food for Canadians …

Blog Updates


Membership Updates for August 15, 2022

September 1, 2022

Welcome New Members   From July 15 until August 15, 2022, DRC welcomed the following new members:   2735795 ONTARIO INC. ON Canada DAILY SEAFOOD INC. ON Canada DANEX FOODS (A d/b/a of 10117374 Canada Inc.) QC Canada F.A. INTERNATIONAL INC. ON Canada FRESH & CLASSY PRODUCTS INC. ON Canada GREEN MEADOW ACRES INC. PE …


DRC Help Desk: your go to resource

September 1, 2022

DRC’s Help Desk, with services in English, French and Spanish, is your “go to” resource for timely and informed assistance on a wide range of produce trade-related matters. The most frequent and common inquiries pertain to: Government Inspections (CFIA or USDA) DRC Good Arrival Guidelines Tolerances Does product meet or fail grade? Non-payment Disagreement over …


An inspection is requested in a timely manner, but not performed in a timely manner

August 2, 2022

DRC’s Trading Assistance Staff recently handled a consultation from a receiver regarding an FOB transaction where a government inspection was requested on the same day the load arrived. The load arrived on a Friday afternoon, and the inspector arrived on Monday morning to perform the inspection. The inspection results indicated the product failed to meet …