Learn best practices for dispute prevention.



Resolve disputes through our informal mediation process.



Learn step-by-step how to proceed with a claim.

The Fruit and Vegetable Dispute Resolution Corporation (DRC) is a non-profit, member-based organization whose core work is business-to-business private commercial dispute resolution. In other words, the DRC is a referee between parties when the purchase and sale do not go according to plan. 

Our members are recognized as preferred buyers and vendors, resulting in improved business networking! You’ll also receive  

  • Access to our expansive member directory and up to date information on current and potential trading partners 
  • Greater commercial assurance
  • One-on-one professional and confidential consultation

Visit our Membership page for additional benefits. All services are provided in English, French and Spanish

Safe food for Canadians Regulations

The Safe Food for Canadians Regulations came into force January 15, 2019.

In The News

A special message from Glenn Baty, the Chairman of the Board of Directors of the DRC

May 20, 2020

Reference to “interesting times” has likely never been more relevant than today. We are living in unprecedented times of a global nature and of the sort we have only read about in history. It is appropriate and important that I add to my annual report and acknowledge the recent events that have moved world into …

DRC Reveals New Logo

March 18, 2020

During his speaking notes at CHC Banquet Reception on March 11, 2020 Fred Webber, president of the Dispute Resolution Corporation (DRC), revealed new company logo. “It is extremely fitting we kick this off with you, as CHC was instrumental in bringing the DRC into being, including lending my predecessor, Stephen Whitney, to the effort. As …

SFCR – Licensing and Traceability

February 7, 2020

The Safe Food for Canadians Regulations (SFCR) is currently in force with licensing and traceability requirements in effect for many businesses in the fresh fruits or vegetables (FFV) sector. On January 15, 2020, the preventive control and preventive control plan requirements will come into force for FFV businesses that hold a Safe Food for Canadians …

Blog Updates


Membership Updates for October 15, 2022

October 31, 2022

Welcome New Members   From September 15 until October 15, 2022, DRC welcomed the following new members:   A & P FRUIT GROWERS LTD. BC Canada DRK IMPEX INC. (Also d/b/a DRK Impex) ON Canada HOOVU CANADA INC. AB Canada KAPI KAPI GROWERS INC. FL United States PULPAAMERICA (Faisant également affaire sous 9338-4097 Québec Inc.) …


Meeting of the minds and burden of proof

October 31, 2022

When engaging in a business deal in the produce industry, we understand that most of the time this is done over the phone, where important details of the transaction such as the terms of the contract (FOB, Delivered, CIF, Fixed price, consignment, P.A.S., etc.) and the product description (e.g., quality grade, no grade-Good Delivery/Good Arrival, …


Meet us at Fruit Attraction and The Global Produce & Floral Show!

September 29, 2022

DRC representatives will be at Fruit Attraction in Madrid, Spain on October 4-6, 2022 and at The Global Produce & Floral Show in Orlando, Florida on October 27-29, 2022. This will be DRC’s fourth visit to Fruit Attraction and a comeback to what was formerly known as PMA’s Fresh Summit Convention.   With members located …


A PACA-like Trust for Canada; Bill C-280 – the Financial Protection for Fresh Fruit and Vegetable Farmers Act

September 29, 2022

Bill C-280, the Financial Protection for Fresh Fruit and Vegetable Farmers Act, was introduced by Member of Parliament Scot Davidson in the House of Commons back in June. This important piece of legislation would establish a critical financial protection mechanism for fresh produce sellers in Canada in the case of buyer bankruptcy, which would also …


Is it possible for a receiver/buyer to reject a portion of a distressed shipment?

September 29, 2022

Although a receiver/buyer decides whether to accept or reject a load that allegedly fails to comply with the sales agreement, buyers should be forewarned against accepting some portions of a shipment while rejecting others unless the parties agree otherwise specifically in writing. The Perishable Agricultural Commodities Act (PACA) gives straightforward guidance and defines ‘Commercial Unit’ …


Membership Updates for September 15, 2022

September 29, 2022

Welcome New Members   From August 15 until September 15, 2022, DRC welcomed the following new members:   ALEXINGREDIENTS INC. QC Canada AVOCAST S.P.R. DE R.L. Nayarit Mexico F.A. INTERNATIONAL INC. ON Canada FOROS FRESH PRODUCE CORP. FL United States FRESH PRODUCE WHOLESALE (A d/b/a of 12038366 Canada Inc.) ON Canada GD PRODUCE (A d/b/a …


Conditions for Maintaining DRC Membership

September 29, 2022

The DRC by-laws and operating rules contribute to confidence in the fresh fruit and vegetable trading environment. DRC members subscribe to a common set of trading and transportation standards, and membership responsibilities that promote fair and ethical trading of produce. There are certain requirements that DRC members must meet to maintain membership in the DRC. …


Membership Updates for August 15, 2022

September 1, 2022

Welcome New Members   From July 15 until August 15, 2022, DRC welcomed the following new members:   2735795 ONTARIO INC. ON Canada DAILY SEAFOOD INC. ON Canada DANEX FOODS (A d/b/a of 10117374 Canada Inc.) QC Canada F.A. INTERNATIONAL INC. ON Canada FRESH & CLASSY PRODUCTS INC. ON Canada GREEN MEADOW ACRES INC. PE …


DRC Help Desk: your go to resource

September 1, 2022

DRC’s Help Desk, with services in English, French and Spanish, is your “go to” resource for timely and informed assistance on a wide range of produce trade-related matters. The most frequent and common inquiries pertain to: Government Inspections (CFIA or USDA) DRC Good Arrival Guidelines Tolerances Does product meet or fail grade? Non-payment Disagreement over …


An inspection is requested in a timely manner, but not performed in a timely manner

August 2, 2022

DRC’s Trading Assistance Staff recently handled a consultation from a receiver regarding an FOB transaction where a government inspection was requested on the same day the load arrived. The load arrived on a Friday afternoon, and the inspector arrived on Monday morning to perform the inspection. The inspection results indicated the product failed to meet …